All prices are in NZ Dollars and are inclusive of GST.
Petal Passion accepts VISA, Mastercard, PayPal and Afterpay payment methods, without surcharge.
For payment on invoices, our payment terms are strictly 7 days from the date of invoice.
As you the purchaser, you are responsible to provide correct delivery details, in some cases another delivery charge may apply to complete the delivery if incorrect information is supplied.
Delivery will be carried out on the requested day, however in some cases this may not be possible due to delivery cut off times, couriers and rural addresses. Your order will be dispatched asap on the next suitable courier run. Please refer to our Shipping & Delivery for further information
Cancelation of orders will be accepted up to 2.30pm on the previous day before the requested date of delivery, please note an $8.00 administration charge applies to ALL refunds
Petal Passion reserves the right to the substitution of flower types due to seasonal and or quality variances. Substitution will be of the same or greater value. You will not be notified of this change.
Queries and complaints MUST be lodged within 48 hours of delivery and photographic proof may be required.
Once the order is dispatched from our premises, Petal Passion holds no responsibility for damage made by any third party. However in the event damage is due to our error eg incorrect packaging, we will take full responsibility and rectify the situation. Our courier services use a Track and Trace system, which we can provide to you to confirm delivery of your order, once your order has been delivered to the provided address, we Petal Passion take no responsibility for theft or damage that may occur after the confirmed delivery time.
All photos of floral designs on this website remain the property of Petal Passion, unless otherwise stated and cannot be used without the permission of the owner or other parties.
1.WHAT INFORMATION DOES PETAL PASSION GATHER/TRACK ABOUT YOU?
The petalpassion.co.nz site collects general information on visitors to this site through the web site statistics sent to the server when you request a page on the Internet. This site does not ask for any personally identifying information such as name or company.
This site contains links to other sites. petalpassion.co.nz is not responsible for the privacy practices or the content of such web sites.
2.WHAT DOES PETAL PASSION DO WITH THE INFORMATION IT GATHERS/TRACKS?
Demographic and profile data is not used other than presenting on the site and helping to target the types of information and content included on the site.
3.WHAT SECURITY MEASURES ARE IN PLACE?
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on a password protected computer.
4.CAN VISITORS CHOOSE TO OPT-OUT OR CHANGE PERSONAL INFORMATION?
Our site provides visitors the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives visitors the ability to remove their information from our database, stop future e-mails, cancel our service, and change and/or modify information provided previously.
Petal Passion is committed to ensuring your security when ordering online. We have technical systems in place to ensure your security when providing your credit card details.
We use Stripe and Paypal to process your credit card payment. Your credit card details are never handled by our system and we do not receive a copy of your credit card number. Stripe is a trusted Credit Card processor that is used by thousands of websites to process credit cards online and Paypal is a trused online payment provider that handles millions of online transactions a day.
Your credit card is encrypted using 128 BIT Encryption which is an industry standard for the protection of sensitive and confidentail data by our website.
Never submit your credit card details over an insecure site. Furthermore, don't simply believe that because a site claims to be secure, that it is. Check your browser - a small, locked padlock somewhere near the address bar.
The information, intellectual property, intellectual capital, computer code and content contained within petalpassion.co.nz (this site and its associated pages) are copyright and may not be reproduced or stored unless written express permission is gained from the author.