Phone: 07 827 0302 Email:

We are confident that you will be very happy with your purchase from Petal Passion. However if you are not totally satisfied please contact us within 48 hours and you may return it to us (up to 7 days for gift exchanges, and 24hr for fresh flowers) to exchange, or for a store credit.

Returned items must be in brand new unused condition and in original packaging along with a copy of the original receipt.

Please email to arrange.

Addressed to:
Sharyn Mead
56 Williams St

Please note return delivery is at the cost of the sender.

Faulty Goods
We carefully check the quality of our products prior to dispatch. In the unlikely event of receiving a faulty product, please contact us before returning, at

In the event you do return an item and the fault is detected by Petal Passion, we will refund the cost of the return postage and either; a replacement will be sent, store credit issued or full refund offered.